Trademarks & Copyright Notice – ImmerTwin™

Effective date: 01 February 2026
Last updated: 01 February 2026

This Trademarks & Copyright Notice explains how ImmerTwin™ branding and content may be used, and how to request permission or report infringement. It applies to:

  • immertwin.com (the “Website”), and

  • tours.immertwin.com (the “Tours Site”),
    together referred to as the “Online Services”.

Contact: contact@immertwin.com

1) Who we are

This notice is issued by ImmerTwin SARL (“ImmerTwin”, “we”, “us”).
Registered address: 144 Route Des Avaloirs, 61140 Juvigny-Val-d’Andaine, France
Email: contact@immertwin.com

2) Definitions

For the purposes of this notice:

  • “ImmerTwin Marks” means the ImmerTwin™ name, word marks, logos, taglines, icons, and any other branding elements used by ImmerTwin.

  • “ImmerTwin Content” means content created by or for ImmerTwin and made available through the Online Services, including text, graphics, UI layout, menus, templates, and marketing materials.

  • “Tour Content” means tours and associated elements accessible via the Tours Site (e.g., imagery, navigation, menus, hotspots, labels, descriptions, and embedded media).

  • “Client Materials” means content provided by clients (e.g., logos, text, images, media) for inclusion in deliverables.

  • “Third-party content” means content owned by parties other than ImmerTwin or the relevant client.

3) Trademarks (ImmerTwin™ branding)

ImmerTwin™ and related marks are trademarks/trade names of ImmerTwin (or used under licence). You may not use the ImmerTwin Marks in a way that:

  • suggests sponsorship, endorsement, or partnership without our written permission;

  • is misleading, defamatory, or unlawful;

  • is used in a company name, product name, domain name, social handle, or advertising keyword in a way that could confuse users;

  • alters, distorts, or modifies our logo/marks (including removing ™/® indicators where present).

Permitted “nominative” use: You may refer to ImmerTwin in plain text to accurately describe our services (e.g., “Virtual tour produced by ImmerTwin™”), provided the reference is truthful and not misleading.

4) Copyright and ownership

Unless stated otherwise:

  • The Online Services (including design, layout, and written content) and ImmerTwin Content are owned by or licensed to ImmerTwin and are protected by copyright and other intellectual property laws.

  • Tour Content may include multiple rights-holders (ImmerTwin, the client, and/or third parties). Rights in Tour Content vary by project and any applicable Client Agreement.

Nothing in this notice transfers ownership of any intellectual property rights.

5) Permitted use of our content

You may:

  • view and use the Online Services for their intended purposes;

  • share links to public pages and tours where access is permitted;

  • use short factual references to ImmerTwin (see Section 3);

  • use screenshots or short excerpts only where (a) necessary for legitimate purposes such as reviews, press commentary, or internal evaluation, and (b) such use is lawful and does not expose private/restricted areas or confidential information.

If you are a client, your specific rights to use deliverables (embeds, sharing, exports, re-use) are governed by your Client Agreement and/or the Terms of Use.

6) Prohibited use (without written permission)

Unless we provide written permission, you must not:

  • copy, reproduce, republish, distribute, publicly display, or transmit ImmerTwin Content or Tour Content (in whole or substantial part);

  • remove watermarks, branding, attribution, copyright notices, or embedded rights information;

  • download, extract, scrape, or mass-capture Tour Content or create derivative works from it;

  • use our content or marks in advertising, promotional material, templates, or products;

  • use any part of the Online Services or content to create a competing product or service;

  • use Tour Content or other materials to train or improve AI/ML models.

7) Embedding and sharing tours

Where a tour is intended to be shared, we may provide a link or embed option. You may embed or share Tour Content only:

  • within the intended scope (e.g., marketing the venue/property, guest information, education, internal training), and

  • in a way that does not bypass privacy controls or access restrictions.

You must not share password-protected or restricted access details publicly or with unauthorised audiences.

8) Client and third-party rights

Clients may own or control rights in content supplied by them (Client Materials) and may control how their venue/property is represented. Third-party content (music, images, videos, brand assets) is subject to the rights and licences of its owners.

If you want to reuse any content appearing in a tour, it is your responsibility to ensure you have permission from the relevant rights-holder(s), not only from ImmerTwin.

9) Requests for permission

If you would like to use the ImmerTwin Marks or content beyond what is permitted above, email contact@immertwin.com with:

  • what you want to use (logo, name, screenshots, tour link, media, etc.),

  • where it will be used (website/print/social/press, etc.),

  • duration and territory (how long/where), and

  • whether the use is commercial.

We may approve, deny, or impose conditions (e.g., attribution wording, link-back, or brand guidelines).

10) Reporting infringement (copyright or trademark)

If you believe content on our Online Services infringes your copyright or trademark, contact contact@immertwin.com and include:

  • your name and contact details,

  • identification of the work/mark claimed to be infringed,

  • the exact URL(s) where the infringing material appears,

  • an explanation of why you believe it infringes your rights, and

  • any supporting documentation demonstrating ownership/authority.

We may remove or restrict access to material where appropriate and may request additional information to verify the claim.

11) Changes to this notice

We may update this notice from time to time. The “Last updated” date at the top indicates the current version.