{"id":27564081,"date":"2026-02-03T13:40:18","date_gmt":"2026-02-03T13:40:18","guid":{"rendered":"https:\/\/immertwin.com\/?page_id=27564081"},"modified":"2026-04-28T13:33:07","modified_gmt":"2026-04-28T13:33:07","slug":"legal","status":"publish","type":"page","link":"https:\/\/immertwin.com\/fr\/legal\/","title":{"rendered":"Politiques juridiques d'ImmerTwin"},"content":{"rendered":"\n[et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”#0B141F” background_enable_image=”off” width=”100%” max_width=”100%” min_height=”300px” height=”300px” max_height=”300px” custom_margin=”-100px||0px||false|false” custom_padding=”0px||0px||false|false” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”100px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”ImmerTwin Legal” _builder_version=”4.27.4″ _module_preset=”default” title_text_align=”center” title_text_color=”#FFFFFF” width=”100%” max_width=”100%” custom_margin=”50px||0px||false|false” custom_padding=”0px||0px||false|false” text_shadow_style=”preset1″ global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_text_color=”#FFFFFF” header_2_text_color=”#FFFFFF” header_3_text_color=”#FFFFFF” header_4_text_color=”#FFFFFF” text_text_shadow_style=”preset1″ global_colors_info=”{%22gcid-primary-color%22:%91%22link_text_color%22,%22link_text_color%22,%22link_text_color%22,%22link_text_color%22,%22link_text_color%22,%22link_text_color%22,%22link_text_color%22,%22link_text_color%22%93,%22gcid-heading-color%22:%91%22header_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22,%22header_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22,%22header_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22,%22header_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22,%22header_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22,%22header_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22,%22header_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22,%22header_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22%93,%22gcid-body-color%22:%91%22text_text_color%22,%22text_text_color%22,%22text_text_color%22,%22text_text_color%22%93,%22gcid-secondary-color%22:%91%22quote_border_color%22,%22quote_border_color%22,%22quote_border_color%22,%22quote_border_color%22,%22quote_border_color%22,%22quote_border_color%22,%22quote_border_color%22,%22quote_border_color%22%93}”]

Find legal information and policies for ImmerTwin\u2122 websites and services.<\/h4>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” custom_margin=”0px||0px||false|false” custom_padding=”20px||20px||false|false” da_disable_devices=”off|off|off” border_color_all=”RGBA(255,255,255,0)” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” width=”100%” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Privacy Policy” use_icon=”on” font_icon=”||divi||400″ _builder_version=”4.27.4″ _module_preset=”default” header_text_color=”#438AE0″ custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” custom_padding_tablet=”|20px||20px|false|false” custom_padding_phone=”|20px||20px|false|false” custom_padding_last_edited=”on|tablet” border_radii_image=”on|10px|10px|10px|10px” global_colors_info=”{%22gcid-body-color%22:%91%22body_text_color%22,%22body_text_color%22,%22body_text_color%22,%22body_text_color%22%93,%22gcid-primary-color%22:%91%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22%93}”]

Explains what personal data we collect (for example, when you browse our website, view tours, submit an enquiry, or become a client), how and why we use it, the legal bases we rely on, how long we keep it, who we share it with (including service providers), how international transfers are handled where relevant, and the rights you have under applicable data protection law (including how to contact us or raise a concern).How we collect, use, share, and protect personal data when you use our website, tours site, and services.\u00a0<\/p>\n

Read the Privacy Policy ><\/strong><\/a><\/p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Cookie Policy” use_icon=”on” font_icon=”||fa||900″ _builder_version=”4.27.4″ _module_preset=”default” header_text_color=”#438AE0″ custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” custom_padding_tablet=”0px|20px|0px|20px|false|false” custom_padding_phone=”0px|20px|0px|20px|false|false” custom_padding_last_edited=”on|tablet” border_radii_image=”on|10px|10px|10px|10px” global_colors_info=”{%22gcid-body-color%22:%91%22body_text_color%22,%22body_text_color%22,%22body_text_color%22,%22body_text_color%22%93,%22gcid-primary-color%22:%91%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22%93}”]

Explains how we use cookies and similar technologies to operate and secure our sites, remember preferences, measure performance through analytics, and (where enabled) support marketing and targeting.<\/p>\n

It also describes the categories of cookies we use, how consent works, how you can change or withdraw your choices at any time, and how to manage cookies through your browser settings.<\/p>\n

 <\/p>\n

Read the Cookie Policy ><\/strong><\/a><\/p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_2,1_4″ _builder_version=”4.27.4″ _module_preset=”default” width=”100%” custom_margin=”50px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Terms of Use” use_icon=”on” font_icon=”||fa||900″ _builder_version=”4.27.4″ _module_preset=”default” header_text_color=”#438AE0″ custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” custom_padding_tablet=”0px|20px|0px|20px|false|false” custom_padding_phone=”0px|20px|0px|20px|false|false” custom_padding_last_edited=”on|tablet” border_radii_image=”on|10px|10px|10px|10px” global_colors_info=”{%22gcid-body-color%22:%91%22body_text_color%22,%22body_text_color%22,%22body_text_color%22,%22body_text_color%22%93,%22gcid-primary-color%22:%91%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22%93}” custom_padding__hover_enabled=”off|desktop”]

Rules for using our website and tours site, including permitted and prohibited use, access and security expectations, intellectual property and ownership principles, third-party services, disclaimers, limitations of liability, and how these terms interact with any separate Client Agreement for paid services.<\/p>\n

Read the Terms of Use Policy ><\/strong><\/a><\/p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” custom_margin=”0px||0px||false|false” custom_padding=”20px||20px||false|false” da_disable_devices=”off|off|off” border_color_all=”RGBA(255,255,255,0)” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” width=”100%” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Sales and Refunds Policy” use_icon=”on” font_icon=”||fa||400″ _builder_version=”4.27.4″ _module_preset=”default” header_text_color=”#438AE0″ custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” custom_padding_tablet=”|20px||20px|false|false” custom_padding_phone=”|20px||20px|false|false” custom_padding_last_edited=”on|tablet” border_radii_image=”on|10px|10px|10px|10px” global_colors_info=”{%22gcid-body-color%22:%91%22body_text_color%22,%22body_text_color%22,%22body_text_color%22,%22body_text_color%22%93,%22gcid-primary-color%22:%91%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22%93}”]

Explains how bookings and payments work, when deposits are required, how cancellations and rescheduling are handled (including notice periods, applicable fees, and travel\/staff allocation charges), what is and isn\u2019t refundable once services have started or deliverables have been provided, and how to request corrections or raise billing questions.<\/p>\n

Read the Sales and Refunds Policy ><\/strong><\/a><\/p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Trademarks & Copyright Notice” use_icon=”on” font_icon=”||fa||900″ _builder_version=”4.27.4″ _module_preset=”default” header_text_color=”#438AE0″ custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” custom_padding_tablet=”0px|20px|0px|20px|false|false” custom_padding_phone=”0px|20px|0px|20px|false|false” custom_padding_last_edited=”on|tablet” border_radii_image=”on|10px|10px|10px|10px” global_colors_info=”{%22gcid-body-color%22:%91%22body_text_color%22,%22body_text_color%22,%22body_text_color%22,%22body_text_color%22%93,%22gcid-primary-color%22:%91%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22%93}”]

Sets out how ImmerTwin\u2122 trademarks, logos, tour imagery, written content, and other materials may (and may not) be used. It may also include attribution requirements, restrictions on copying or republishing tours and media, permitted use of screenshots or embeds, and guidance for requesting permission to use ImmerTwin\u2122 branding or content.<\/p>\n

Read the Intellectual Property Policy ><\/strong><\/a><\/p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_2,1_4″ _builder_version=”4.27.4″ _module_preset=”default” width=”100%” custom_margin=”50px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Accessibility Statement” use_icon=”on” font_icon=”||fa||900″ _builder_version=”4.27.4″ _module_preset=”default” header_text_color=”#438AE0″ custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” custom_padding_tablet=”0px|20px|0px|20px|false|false” custom_padding_phone=”0px|20px|0px|20px|false|false” custom_padding_last_edited=”on|tablet” border_radii_image=”on|10px|10px|10px|10px” global_colors_info=”{%22gcid-body-color%22:%91%22body_text_color%22,%22body_text_color%22,%22body_text_color%22,%22body_text_color%22%93,%22gcid-primary-color%22:%91%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22%93}” custom_padding__hover_enabled=”off|desktop”]

Describes our approach to accessibility for our website and tours, the steps we take to improve usability for all visitors, and any known limitations. It should also provide a contact route for reporting accessibility issues or requesting content in an alternative format, and explain how we respond to accessibility feedback.<\/p>\n

Read the Accessibility Policy ><\/strong><\/a><\/p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” custom_margin=”0px||0px||false|false” custom_padding=”20px||20px||false|false” da_disable_devices=”off|off|off” border_color_all=”RGBA(255,255,255,0)” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.0″ _module_preset=”default” width=”100%” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Security & Responsible Disclosure” use_icon=”on” font_icon=”||fa||900″ _builder_version=”4.27.4″ _module_preset=”default” header_text_color=”#438AE0″ custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” custom_padding_tablet=”|20px||20px|false|false” custom_padding_phone=”|20px||20px|false|false” custom_padding_last_edited=”on|tablet” border_radii_image=”on|10px|10px|10px|10px” global_colors_info=”{%22gcid-body-color%22:%91%22body_text_color%22,%22body_text_color%22,%22body_text_color%22,%22body_text_color%22%93,%22gcid-primary-color%22:%91%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22%93}”]

Explains how to report security vulnerabilities responsibly, what information to include (affected URL, reproduction steps, impact), and how we handle and acknowledge reports. It may also outline what testing is permitted, expected timelines for response, and requests to avoid public disclosure until a fix is available.<\/p>\n

Read the Security Policy ><\/strong><\/a><\/p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Modern Slavery \/ Ethical Sourcing” use_icon=”on” font_icon=”||fa||900″ _builder_version=”4.27.4″ _module_preset=”default” header_text_color=”#438AE0″ custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” custom_padding_tablet=”0px|20px|0px|20px|false|false” custom_padding_phone=”0px|20px|0px|20px|false|false” custom_padding_last_edited=”on|tablet” border_radii_image=”on|10px|10px|10px|10px” global_colors_info=”{%22gcid-body-color%22:%91%22body_text_color%22,%22body_text_color%22,%22body_text_color%22,%22body_text_color%22%93,%22gcid-primary-color%22:%91%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22,%22body_link_text_color%22,%22icon_color%22%93}”]

Outlines our ethical standards, expectations for suppliers and subcontractors, and (where applicable) our approach to preventing modern slavery and human trafficking in our operations and supply chain. It may also include commitments on fair working practices, compliance with applicable laws, and how concerns can be raised.<\/p>\n

\u00a0Read the Ethics Policy ><\/strong><\/a><\/p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"

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